Solution 5: 100% Working Solution to Fix QuickTime Not Playing MP4 File If you want the video codec support of MPlayerX but with even more features aimed at advanced users, VLC is a great choice. VLC's other benefit is that it works fine with obscure audio formats, and if you're wanting to stream a video from one computer to another you can easily do that too. VLC is the classic swiss army knife for video files, it will play virtually any video format, it's cross-platform compatible, it's quick, and it's free. Solution 4: Use the Best QuickTime Alternative - VLC This will prevent your files from further damage. Therefore, you should run a trusted antivirus program to keep your device safe from any kind of malware infection. This infection makes the MP4 file unplayable or even sometimes with no sound. Virus infection can really destroy the files and lead to corruption. Next, reinstall QuickTime Player once again in your system and see if your video is playing without error. Now right click on QuickTime Player > choose Uninstall.After that, choose Programs > Uninstall a program.First, tap on Start menu > look for Control Panel and open it.So in this situation, you just need to reinstall the QuickTime Player by following the below steps: When your QuickTime player is corrupted then also there is a chance to come across the MP4 playback error. After this, your MP4 files will be played and the error will be resolved. Now you have come to know about the codecs of your MP4 file, search them online, and download them. Move to the "Summary" tab and there you can see the audio and video codecs. And for that, you simply need to right-click on the video file and choose "Properties". Therefore, you need to identify the codec first used in your video file. It happens several times that the MP4 file you are trying to play uses different codecs and QuickTime fails to identify it, that time you can see the error "The document 'xx.mp4' could not be opened, A required codec isn't available". Possible Solutions to Fix QuickTime Not Playing MP4 Error Solution 1: Get Required Codecs Downloading MP4 files from unauthorized sites.Abruptly terminated applications during the running state.
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